30-DAYS FREE RETURNS + MONEYBACK GUARANTEE.
To improve your shopping experience in LIXISHOP, we have 30 day return and exchange policy for some products (giveaways are not included) after receipt （For example, customers don't like the product or order a wrong item).
WHAT SHOULD YOU DO IF YOU WANT TO RETURN OR EXCHANGE ITEMS?
You can take some photos or a short video showing the content of the package you received and send them to us by email(service@LIXISHOP.com) .
*You have 30 days from the date of delivery to return your item.
Returns are processed within 3-5 business days after your item(s) are delivered to us. Money to wallet will take 3-7 days